Need to Travel - www.needtotravel.co.uk

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Latest Reviews

“terrible services”

★☆☆☆☆

written by JamiyaShaw214 on 15/01/2015

pricing is based on how much they can get away with charging you. Which is fine when you book a ticket and they are best price, but if you need to change that booking, you are at their mercy, I would never use them again. The other thing I found was they sell tickets they don't have and so you may be left waiting 2/3 months right upto 2 weeks before travel to get the tickets you bought actually issued

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“Exemplary Experience!”

★★★★★

written by Savion394 on 06/11/2014

My experience with Need To Travel was exemplary and will use you in the future. Thanks for all the help.

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“1St Class Service”

★★★★★

written by valeriebarlow on 03/11/2014

I have used Need To Travel a few times and have always found them not only cheaper than the air lines but find better flights than the air lines post. have just booked a flight to Sydney for January which worked out less than using the air line web site. I have never had any trouble using this company and on the few times I have had to contact them by phone they were always helpful.

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“Affordable,convenient and easy access”

★★★★☆

written by linoc95 on 09/04/2014

I managed to get and book the flight that I prefer in one call only which I highly recommend to my friends who are interested to fly this coming Christmas season

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“flight booking”

★★★★★

written by queque on 27/03/2014

Need to Travel, did me a flight change from Air France to Emirates for a family trip to south Africa...this company is the tops and will tell my friends and family how good they are...

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“going to New Zealand - a long journey!”

★★★★★

written by on 15/03/2014

I investigated different sites and settled on Need to Travel. The lady on the other end of the phone could not have baeen more helpful. (I had to use the phone for part of the time because my computer was misbehaving!) She discussed the different options with me and at first I was going to fly with Cathay Pacific but when I looked at the flight schedule and realised that only one meal was offered each 12 hours, I e-mailed her back, saying that I clearly should need to take a picnic with me! She then suggested that I should try Emirates as they were only £50 dearer. My daughter-in-law has since endorsed this decision that I have made the correct choice as Emirates have a fantastic reputation. The Need to Travel helper also said the same thing and reminded me that I would need a visa as the flight goes by Australia for refuelling. This is the first time I have booked on-line for a long flight, but I would have no reservations about doing the same again. I only dealt with her, but I felt that she had all the information at her fingertips, so I am actually looking forward to the flight- all 30 hours with en-route stops. She cares.

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“Always answered emails and telephone calls promptly”

★★★★★

written by on 20/09/2013

I was very pleased with the cost of the fare and being able to talk to someone on the phone about my booking. To get my flight arranged quite quickly and found the help I needed.

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“Prompt service”

★★★★★

written by on 16/09/2013

I was pleased with the level of service, in particular, receiving prompt replies to queries, either by email of telephone. Booking was completed quickly and satisfactorily. Staff helpful. A good service.

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“an amazing service ”

★★★★★

written by JohnSilvey on 07/09/2013

We worked with a man named Arun. He was amazing he worked with us all through the process and made what was difficult more simple so you could understand each aspect of the booking and travel arangment . I could honestly say that i would use Arun and his company for other holidays i plan to go on or just for advise which may lead to going on holiday. I was rather happy to pay the amount quoted because there was no hidden charges and there were straight to the point. They have an excellent service i would recommend anyone to them. Infact i already have! Regarding booking of the aifairs the hotel and the travel insurance go to NEED TO TRAVEL! It is the best service i have ever had within all my years of my travels Silvey family.

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“excellent service - really pulled out all the stops”

★★★★☆

written by on 15/08/2013

We dealt with a guy called Arun at needtotravel and right from the start he was very helpful even when we thought we had a decent flight schedule and found out later that it was gone he worked tirelessly to get us to Australia for when we wanted. Every flight scenarion he tried and for the best deal. He even dealt with the visas for us. I would definitely use needtotravel again. Well done Arun

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“excellent overall service”

★★★★★

written by on 07/08/2013

very helpful in detail and outlining key points I would certainly recommend this agency to anyone

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“Good Customer Service !!! ”

★★★★☆

written by Jtwose9 on 19/07/2013

It appears to me this company has a call centre in India or Manila but if they maintain their service standards, I will have no problems booking with them again. I called to check some options for flights to Auckland and I was given some options, rather than being force fed the CHEAPEST price only. The chap I spoke to was willing to listen rather than just speak. Once paid for, I got my E-ticket confirmation an hour later along with another email a few hours later from customer services checking if I had any special requests and if they were recorded by my booking agent at the time of the booking. Not a bad bit of after sales service, I was quite impressed by the company trying to make sure everything was in order after I had paid them.

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“simply the best in the lot”

★★★★★

written by rachelmurphy81 on 14/07/2013

Ive booked with this company on 2 occassions on both occassions weve had excellent experience. They know how to retain their customers. The reason why I rebooked with them again because they promised they would provide me a good discount next time. I re booked in June 2013 for 3 weeks at christams which cost £5200.00 the accomaodation was amazing the bedding had been neat and clean in which we had beautiful lights flashing. The pool was beautiful, they didn't charge us for pool heating. We stayed there for our entire holiday. When you contact them they respond to you immediately except on weekends or you get at least an email from customer services. They use high quality letting agencies and provide executive services. They did everything right and made my vacation memorable. I told them we needed to be near kissimmee with in 10-20 min drive and they booked us right there. I will use and recomend them again. They have maintained their level of service.

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