Need to Travel Reviews - www.needtotravel.co.uk

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★★★★☆
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Latest Reviews

★☆☆☆☆

“Sleepless nights”

Written on: 09/07/2014 by Rasti72 (1 review written)

What can say? Absolutely terrible service. Amount of lies and false promises i'd heard in 11 days was just stunning. After paying the full balance it took me a week of begging for the invoice/receipt. I was on the phone every day (at least once) but all i heard were promises. At that point i still didnt have an E ticket. delay was obviously blamed on the airline being clustered with issuing the tickets. This wasnt true either because after 10 days i received a phone call from THE MANAGER who… Read Full Review

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★☆☆☆☆

“Good ”

Written on: 01/07/2014 by Annikat461 (1 review written)

Staff need to speak English in English accent not Punjabi. Didn't understand a single word preet was talking and rude way of talking .... Terrible… Read Full Review

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★★★★☆

“Affordable,convenient and easy access”

Written on: 09/04/2014 by linoc95 (1 review written)

I managed to get and book the flight that I prefer in one call only which I highly recommend to my friends who are interested to fly this coming Christmas season… Read Full Review

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★★★★★

“flight booking”

Written on: 27/03/2014 by queque (1 review written)

Need to Travel, did me a flight change from Air France to Emirates for a family trip to south Africa...this company is the tops and will tell my friends and family how good they are… Read Full Review

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★★★★★

“going to New Zealand - a long journey!”

Written on: 15/03/2014

I investigated different sites and settled on Need to Travel. The lady on the other end of the phone could not have baeen more helpful. (I had to use the phone for part of the time because my computer was misbehaving!) She discussed the different options with me and at first I was going to fly with Cathay Pacific but when I looked at the flight schedule and realised that only one meal was offered each 12 hours, I e-mailed her back, saying that I clearly should need to take a picnic with me!… Read Full Review

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★★★★★

“Always answered emails and telephone calls promptly”

Written on: 20/09/2013

I was very pleased with the cost of the fare and being able to talk to someone on the phone about my booking. To get my flight arranged quite quickly and found the help I needed… Read Full Review

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★★★★★

“Prompt service”

Written on: 16/09/2013

I was pleased with the level of service, in particular, receiving prompt replies to queries, either by email of telephone. Booking was completed quickly and satisfactorily. Staff helpful. A good service… Read Full Review

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★★★★★

“an amazing service ”

Written on: 07/09/2013 by JohnSilvey (1 review written)

We worked with a man named Arun. He was amazing he worked with us all through the process and made what was difficult more simple so you could understand each aspect of the booking and travel arangment . I could honestly say that i would use Arun and his company for other holidays i plan to go on or just for advise which may lead to going on holiday. I was rather happy to pay the amount quoted because there was no hidden charges and there were straight to the point. They have an excellent… Read Full Review

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★★★★☆

“excellent service - really pulled out all the stops”

Written on: 15/08/2013

We dealt with a guy called Arun at needtotravel and right from the start he was very helpful even when we thought we had a decent flight schedule and found out later that it was gone he worked tirelessly to get us to Australia for when we wanted. Every flight scenarion he tried and for the best deal. He even dealt with the visas for us. I would definitely use needtotravel again. Well done Arun… Read Full Review

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★★★★★

“excellent overall service”

Written on: 07/08/2013

very helpful in detail and outlining key points I would certainly recommend this agency to anyone… Read Full Review

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★★★★☆

“Good Customer Service !!! ”

Written on: 19/07/2013 by Jtwose9 (1 review written)

It appears to me this company has a call centre in India or Manila but if they maintain their service standards, I will have no problems booking with them again. I called to check some options for flights to Auckland and I was given some options, rather than being force fed the CHEAPEST price only. The chap I spoke to was willing to listen rather than just speak. Once paid for, I got my E-ticket confirmation an hour later along with another email a few hours later from customer services… Read Full Review

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★★★★★

“simply the best in the lot”

Written on: 14/07/2013 by rachelmurphy81 (0 reviews written)

Ive booked with this company on 2 occassions on both occassions weve had excellent experience. They know how to retain their customers. The reason why I rebooked with them again because they promised they would provide me a good discount next time. I re booked in June 2013 for 3 weeks at christams which cost £5200.00 the accomaodation was amazing the bedding had been neat and clean in which we had beautiful lights flashing. The pool was beautiful, they didn't charge us for pool heating. We… Read Full Review

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