Sleepless nights

Click here if this is your business
★★★★☆
4.1 / 5
83.3% of users recommend this
Click here if this is your business

Rasti72's review of Need to Travel - www.needtotravel.co.uk

★☆☆☆☆

“Sleepless nights”

Written on: 09/07/2014 by Rasti72 (1 review written)

What can say? Absolutely terrible service. Amount of lies and false promises i'd heard in 11 days was just stunning. After paying the full balance it took me a week of begging for the invoice/receipt. I was on the phone every day (at least once) but all i heard were promises. At that point i still didnt have an E ticket. delay was obviously blamed on the airline being clustered with issuing the tickets. This wasnt true either because after 10 days i received a phone call from THE MANAGER who informed me that i can not fly on the day i chose, payed for or had confirmed by NEED FOR TRAVEL. So in the end i had to change my date of travel, change the reservation of hotel, car rental and so on..... Spent almost £1000 with them and all i got was a stress and sleepless nights. Dont choose to go through this yourself, IT IS HORRIBLE. Didnt even get a sorry from them...

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review