Good Customer Service !!!

Click here if this is your business
★★★★☆
4.5 / 5
85% of users recommend this
Click here if this is your business

Jtwose9's review of Need to Travel - www.needtotravel.co.uk

★★★★☆

“Good Customer Service !!! ”

Written on: 19/07/2013 by Jtwose9 (1 review written)

It appears to me this company has a call centre in India or Manila but if they maintain their service standards, I will have no problems booking with them again. I called to check some options for flights to Auckland and I was given some options, rather than being force fed the CHEAPEST price only. The chap I spoke to was willing to listen rather than just speak. Once paid for, I got my E-ticket confirmation an hour later along with another email a few hours later from customer services checking if I had any special requests and if they were recorded by my booking agent at the time of the booking. Not a bad bit of after sales service, I was quite impressed by the company trying to make sure everything was in order after I had paid them.

Get Great Holidays Deals From Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Great Deals on Expedia