Written on: 07/08/2013 by Clarissa_SFo (1 review written)
This review was originally published on TripAdvisor in August 2013:
This review is all about my experience with the company and staff. I will have few several reviews on other aspects of this tour separately.
Memphis Tour is a decent, professionally-managed tour company based in Cairo, Egypt. It’s headed by an Egyptian-born and UK-educated Director.
It was a blessing-in-disguise when I didn’t able to join my friends last November in our annual world tour covering both Egypt and Jordan. As exploring Egypt is one of the many biggest grains in my bucket list, after a month of research, I decided to book a tour ALONE with Memphis tours: A 15-day tour to Egypt, Jordan and Israel. This tour turned out to be one of the best and most enjoyable trips I ever had!
Initially, my friends and family felt so alarmed upon learning my plans. This time of the year, in Egypt the big news this decade is all about the people’s revolution to replace the 30-year dictatorship of Hosni Mubarak, the Muslim Brotherhood, and the resulting nervousness about what the current government’s true vision for the people is. I may say I’m a young (but not too young) and not too old enough to be an experienced traveler, but as far as venturing a masculine country alone is great challenge for a stubborn female specie.
The revolution in Egypt is clearly about independence. With my guide, Ahmed Rezk, I take a welcome-to-Cairo stroll under once-elegant French facades that seem beaten to a flesh and caked in smoke. Egypt is too intense for many, but I’m really glad to have the very well-mannered, kind-hearted and well-versed Ahmed, as I never doubted my security. He took great pictures too! My first great exposure of Egypt is very memorable!
By the way, I was also provided with a local cell phone unit that I carry throughout my tour.
Part of many tours has flaws, and this is not an exception as my tour package covers not just Cairo, but as far as Upper Egypt, and additional two countries re-united by the Wadi Araba Treaty – Jordan and Israel. The concerns and issues I had were promptly resolved and addressed by the Director of Customer Care & Quality Control Gamal El-Hadary.
My tour in Abu Simbel (near the border of Sudan) will never be as comfortable and personal without my female tour guide Doaa Hussein. Aside from her deep knowledge in her craft, our discussions are witty, progressive and funny. She eventually became my very first Egyptian female friend and we still keep in touch.
From Cairo, I flew to Aswan to complete the last leg of my Egyptian tour: Five-day Nile Cruise. I was hesitant to do a cruise as I thought that cruises will be boring for me and are only for retirees. I am wrong! My tour group is composed of newlyweds, and my age group. The program was perfectly planned, I will rate time and quality with 5-stars, 5 as the highest.
Our group tour guide Mohamed Emam is an ocean of knowledge, very patient with kids and kids-alike, funny and a good dancer too! He works hard and plays hard as well! As majority of my group said: he mirrors the great future of Egypt: Deep, warm and genuine.
Although this it's not about Memphis Tour, I'm including this review for the awareness of its management: The Low rating goes to the Restaurant Manager of the Sonesta Moon Goddess cruise ship that was subcontracted: He initially knows that I am a single traveler and subsequent to my welcome lunch, he apparently changed my dining assignment from the center of the room to the darkest corner of the children’s dining area (Imagine eating alone with all the kids shouting, stomping or crying?)! I politely objected and requested my last spot but he said "I can't do anything about it". And who else made the changes , his crew? I guess he got offended when I moved with and joined my new-found friends’ dining table and took the same spot for the rest of our trip. The rest of my group finds what he did was odd as well. Man, don't do that to any of your future clients, Tourism is vital for the Egyptian economy, please contribute to its growth. Maybe you should know, we travel to enjoy and meet people!
All-in-all, I will highly recommend this company to my friends and family. Follow me here on my reviews for more Egyptian, Jordanian and Israeli adventures made possible by Memphis tour!
As rated by real users
" VERY ENJOYABLE CRUISE " Read More
" Were going on holiday " Read More
" POOR CUSTOMER SEVICE/FALSE ADVERTISING and AVAILABILITY !!! " Read More
" Cheap and cheerful! " Read More
" Caring & Carefree " Read More