Do not book with Thomas cook

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YeseniaHutchinson89's review of Lowcostholidays.com - www.lowcostholidays.com

“Do not book with Thomas cook”

★☆☆☆☆

written by YeseniaHutchinson89 on 28/07/2016


I booked my family holiday with Thomas cook signature and I did the final payment and received all my paper work vouchers etc: week later I got call from Thomas cook winsford branch that I have outstanding payment and unless I paid straightaway they will cancel my family holiday. I pointed out to the travel clerk that if you check last email it showed that outstanding balance is nil but she sent me new email with my holiday price was amended and it showed that I had balance to pay and she said unless you pay I will cancel your holiday. It was my husband's sixtieth birthday surprise and did not want any hassle and I was so upset that I paid the balance. I was disgusted with her attitude and would advise DO NOT BOOK THOMAS COOK. 

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