awful hotel

Lowcostholidays.com - www.lowcostholidays.com
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lesleyhunt's review of Lowcostholidays.com - www.lowcostholidays.com

“awful hotel ”

★☆☆☆☆

written by lesleyhunt on 29/08/2015

When arriving at hotel alborada beach club (dont be fooled by name beach is about 15ft in length and mainly locals on it) it looked like a car park inside wasn't not much better! Got to our rooms 3 next to each other noticed door to one looked like it had been forced open... anyway 4 in morning we arrived found out no air con!! I would never have booked if known as partner has asthma and had 2 yr old with us.
food was the same thing day in day out ok if u like chicken and the flys in dinine room where awful.
breakfast finished 10am and no food or snacks available till 1.15pm then unless you paid!
Our room 142 was crawling with ants told reception they sprayed room not telling us went back later that day doors and windows closed made my partner very ill (so sick in fact ended up at the hospital in playa America's for the night) but staff refused us fan which u had to pay for (bought one from local shop ourself) and ants returned next day anyway.
anyway all in it was the worst holiday i have every had there is a hotel rep but no actual holiday rep which we found usless when my son's bag was stolen on transfer to hotel!!
Transfers also cost more to buy than would have done there taxi was only 15€ we needed 2 so this would have cost 60€ in all if done private but I paid £81.

Lowcostholidays.com's Response to lesleyhunt's Review

Written on: 30/08/2015

Hello,

Thank you for taking the time to share your detailed feedback with us. I'm really sorry to hear that your holiday didn't live up to your expectations and your overall experience wasn't what you expected.
Thank you for your review. We take any comments on board and pass it to the relevant department in order to improve our service.
I hope this will never happen to you again. Take care.

Kind regards,
The lowcostholidays Team

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