Ok but too many rules

Lowcostholidays.com - www.lowcostholidays.com
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omSampson1950's review of Lowcostholidays.com - www.lowcostholidays.com

“Ok but too many rules”

★★★☆☆

written by omSampson1950 on 29/08/2015

The hotel was average, clean with nice food but the card system was an absolute joke & a pain. In order to not have to clear glasses you had to give a card out then get the card back by handing back your glass. You had to que for up to 15 minutes to hand your glass back. If you didn't it cost 5 euros. To eat a meal you had to que for twenty minutes outside the restraraunt apart from if you were in a large group of teenagers then you just charged to the front with your elbows & this was acceptable apparently! One of the reception staff was particularly unsuited to her job & was unhelpful & rude letting down all her colleagues who tried to help. There is a city tax payable when you arrive this is not disclosed in the brochure

Lowcostholidays.com's Comment

Written on: 29/08/2015

Hello,

I'm very sorry for all the difficulties you've faced during your stay. Thank you for letting us know, I'll pass your feedback on. Could you please leave us a comment with a name of the hotel you were staying in, so we can have an acknowledge of the situation.
City tax is a tax that certain municipalities or regions require hosts to collect from tourists who stay in tourist accommodation such as hotels. It's different in every city and during the booking process there is an information that city tax may be applicable. However I apologise for all the inconvenience you've faced because of not having this information.
I really hope that besides of this you've had a nice stay.

Kind Regards,
The lowcostholidays Team

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