Lowcostholidays.com - www.lowcostholidays.com Review

Lowcostholidays.com - www.lowcostholidays.com
★★★★☆
4.0
From 10215 reviews
80.0% of users recommend this

Carmelo412's review of Lowcostholidays.com - www.lowcostholidays.com

“I have used Low cost holidays in the past and have...”

★★★★☆

written by Carmelo412 on 14/05/2015

I have used Low cost holidays in the past and have always found the service efficient and helpful. The last holiday I booked was ok again, however now there is a time limit on the holiday booking, my husband was reading through the details of the hotel we were looking at, when he saw the time going down, he refreshed the page, not realising this would cancel out the extras I booked with the holiday. I was able to add the transfers no problem, but adding hold baggage was troublesome, I managed to add it to the Jet2 booking, but had to add the hold baggage at the airport. I would ask Low cost holidays to make it clear on the page where the payment is made exactly what you have booked including extras. I realise it was me who made the mistake but clarity on the page could have alerted me. Overall though I was happy with the service.

write a review

Lowcostholidays.com's Comment

Written on: 15/05/2015

Hello,

I'm glad to hear that you keep coming back to us as you're satisfied with our service and that we could be helpful. However I'm sorry about the issues you faced while booking. In this situation your feedback is really constructive as we can improve our service, so I'd like to thank you very much for that.
That's glad to know that despite of that you you're pleased with our offer and I hope that you had lots of beautiful moments from your holiday.

Many thanks,
lowcostholidays

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!