Low cost ?

Lowcostholidays.com - www.lowcostholidays.com
★★★★☆
4.0
80.0% of users recommend this

Guest's review of Lowcostholidays.com - www.lowcostholidays.com

“Low cost ?”

★★★☆☆

written by on 18/12/2014

When I searched to book a Holiday I found Lowcostholidays.
But the reality by the time I had paid for luggage and transfers and charged for my credit card being used as I expected like all Holidays now, it was not cheap but over 1k for 1 person.
Also you as a holiday maker have to log in to access your account and put your passport etc information in as usual. You have to print your own Boarding Passes etc.
It helps having a folder for all the paperwork you have to print out.

There is nothing different about Lowcostholidays that other companies can offer.

I found checking all my e-mails and logging in to print stuff a real pain.

Unless I am offered a big discount for my next Holiday, I will travel with another company.

Lowcostholidays.com's Comment

Written on: 19/12/2014

Hi,

Firstly I would like to thank you for the feedback. I regret to read that the email format was not suited to you, however we would like to thank you for the tip about the folder; it’s a great idea!

I note that you feel there is little difference between us and other companies; however we feel that our website, which we have just won awards for, gives us a competitive edge. Nevertheless, we are sorry that we failed to meet your expectations. If you wish you to book with us again, we frequently offer online discounts which can be provided by our customer care team.

Once again I would like to thank you for your comments.

Kind regards, Louise

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