very helpful

★★★★☆
3.9 / 5
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Sharronlyn's review of Lowcostholidays.com - www.lowcostholidays.com

“very helpful”

Written on: 06/07/2014 by Sharronlyn (1 review written)

When I called to book a holiday that i saw advertised on line , I was disappointed that the offer only applied to a cancellation and was now gone. As I was trying to book a holiday/city break on a budget the new revised cost went way over. However the man on the end of the phone went out of his way to look at all other options, juggled flights/dates etc to get me a 6 day break at a very good price , just over budget.On questioning whether this then had to be added to with the cost of baggage and transfers I was pleasantly suprised to find this was included and also free travel insurance. I would definately rate this as excellent customer service and would use again.

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Lowcostholidays.com's Response to Sharronlyn's Review

Written on: 07/07/2014

Hello there

Thank you for your review and I am pleased that you were provided with such excellent customer service!

Stephen

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