Written on: 11/04/2014 by AshleighMc87 (1 review written)
Found a great deal to Dubai, booked online and paid in full. A day later due to spelling mistake in a surname, called lowcost and recified the mistake and the fee was paid in full (was charged £155 for the pleasure), to which I am yet to receive a receipt.
I understood this was fine now until I logged in online and it says there is an outstanding balance of £378.00? No explanation of how this balance has come about? As far as I was aware we are fully paid up!
I have emailed lowcost twice and tried to call them but "due to a high volume of calls, they are unable to take my call"
I await their response......
As rated by our community of reviewers
" Short break Hotel Fergus Style Palacio at Mojacar, Spain " Read More
" Easy booking " Read More
Written by ScubaPaulvs
" Outstanding Services, Trustworthy Company " Read More
Written by QasamShafique
" Promised transfer was not made, refund request not answered " Read More
Written by badgala
" Easy and reliable " Read More