Worst holiday ever!

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Guest's review of Lowcostholidays.com - www.lowcostholidays.com

“Worst holiday ever!”

Written on: 09/04/2014

I booked a holiday for my dads 85th birthday as he has not been abroad for 20 years. I rang to talk through options with the rep and selected 5 nights all inclusive at the Monica Isobel beach resort in albuferia, Portugal. Whilst the hotel had a good location the rest was a nightmare. The rooms were so basic they were like cells. The AI buffet was shocking and the bar didn't open till 4pm. It didn't help that it rained the whole time we were there!
To say I was disappointed is an understatement; never again!

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Lowcostholidays.com's Comment

Written on: 10/04/2014

Hello,

Thank you for your feedback, we do take all customer feedback seriously. I'm sorry to hear about this, what's your booking reference and I can send you an email so our customer relations team can look into this for you.

Kind regards
Georgina

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Debt44's Comment

Written on: 29/04/2014

Hi,

My booking reference is Reservation PT398619170 / 92433

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