Very disappointed

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Pritchardes178's review of Lowcostholidays.com - www.lowcostholidays.com

“Very disappointed”

Written on: 31/03/2014 by Pritchardes178 (1 review written)

This was the first and last time I'm going to be booking holiday through low cost. Hotel was not even 1 star, dirty,broken cupboards, dirty bathroom, bed sheets were smelly and dirty. Hotel Al Magor must be the worst hotel I have ever seen. The main pool was out of order and there were 50 adults in children pool.. I spent the whole day trying to get transferred to different hotel. The communication from lowcost was very poor. I had to keep calling them back as no one called me back which also cost me £60 on my mobile bill. The first day of my holiday was spent in the lounge of Al Magor hotel. I do not recommend low cost at all.

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Lowcostholidays.com's Comment

Written on: 01/04/2014

We are sorry to hear that you are disappointed, if you would like us to investigate these issues with the hotel then please email your booking reference and details to us

Kind regards

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