nice hotel being allowed to deterate

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Cruzj248's review of Lowcostholidays.com - www.lowcostholidays.com

“nice hotel being allowed to deterate”

Written on: 21/03/2014 by Cruzj248 (1 review written)

we visited the Caleta Garden hotel in FEBUARY
The hotel was clean the Staff were great the Foodood was good plenty of choice
So why are the management letting the place down
40percent of the loungers were broken
The kitchen units in our room needed updated
The smell from the drains was terrible
The flow of water from the hot was very poor I used the hot water from the shower to shave in
SO come on the owners sort it out and a good hotel would be GREAT
The Staff and Guests deserve it

Tom Daly

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Lowcostholidays.com's Comment

Written on: 22/03/2014

Hi Tom,

Thank you very much for your feedback. I am sorry to hear you experienced trouble on holiday. We will be sure to take these comments on board in order to avoid future customers from experiencing these problems.

We hope that despite this, you were still able to enjoy your holiday and that you will be booking with us again in the future.

Kind Regards,
Alicia

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