problem when booking online

★★★★☆
3.9 / 5
81.0% of users recommend this

Guest's review of Lowcostholidays.com - www.lowcostholidays.com

“problem when booking online”

Written on: 06/03/2014

I booked my holiday on line, everything ok until I came to pay, card details went in, ok pressed pay now screen went blank. I had no idea if my payment had been taken, was my holiday booked
I phoned low cost talked to a lady who said my holiday was not booked ,but she would book it for me
That all was well ,but the final price was more than if I could have booked on line
On the plus side the holiday details were emailed to me, I printed all documents and had a trouble free holiday , for which I thank you
I will try and use low cost again on line

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 07/03/2014

Good Morning,

I'm so sorry to hear you had some problems making your booking online, we always like to make the booking process fun, easy and hassle-free, so I'm glad you managed to make the booking over the phone and your holiday was a success.

We look forward to having you book with us again,

Kind Regards,

Reply to this comment
Report this review
lowcostholidays.com