good customer service

★★★★☆
3.9 / 5
80.5% of users recommend this

Guest's review of Lowcostholidays.com - www.lowcostholidays.com

“good customer service”

Written on: 02/01/2014

Had a slight problem paying for the trip, the payment was pending on my card but on the site it said it hadn’t been completed and had to call customer services? I did this and they were very keen to help- great service to sort out a problem with their system. I look forward to my holiday in Florida with my kids.

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Lowcostholidays.com's Comment

Written on: 05/01/2014

Good afternoon
I am very pleased that our staff were able to sort out your problem, this is indeed what we would expect.
I hope that your booking was smooth and efficient and also a great price!
Enjoy your trip and we look forward to booking for you in the future.

Mary

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