simple to book & very cheap

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mihaidumy's review of Lowcostholidays.com - www.lowcostholidays.com

“simple to book and very cheap”

Written on: 10/11/2013 by mihaidumy (1 review written)

Easy to book and everything went good, first time we have booked with lowcostholiday and have no hesitation in re booking and recommending to anyone ..
The only problem what we had was that they do not notified us that we had to pay another money to the hotel.
Thanks



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Lowcostholidays.com's Response to mihaidumy's Review

Written on: 11/11/2013

Fantastic!!!

Thank you very much for taking the time to write this wonderful feedback. We are extremely pleased to see that you chose us and found our service to the high standard we aim to achieve.

I am sorry you had the experience of having to pay a local duty on your hotel upon arrival. Unfortunately . said duties and or taxes are outwith the control of lowcostholidays.com and unless we are advised by the hotel of these charges we face an impossible task sometimes in advising our customers. Please be assured that we aim to provide the highest level of transparency as possible and rely heavily on our partners providing us the most correct and up to date information.

we look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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