Low Cost Holidays

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mandysimo's review of Lowcostholidays.com - www.lowcostholidays.com

“Low Cost Holidays”

Written on: 05/11/2013 by mandysimo (1 review written)

I have only been on holiday through Low Cost Holidays once, but have booked again so obviously it went well. The only thing I felt let down with was the shuttle bus tranfers booked with them. We were kept waiting at the airport on arrival for an hour going before coach left and they made us leave 5 hours before our flight coming home, hence we were sat at the airport for 4 hours when we could have been in resort for longer. It is definitely worth paying more for a private transfer.
Hotel and everything else was great value and all went to plan.

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Lowcostholidays.com's Response to mandysimo's Review

Written on: 05/11/2013

Lovely Review!!

Thank you very much for taking the time to leave such nice feedback about us! We love hearing about the positive experiences from our customers.

It is disappointing that the transfers were not best co-incided with your flight times. We have to remember that on shuttle transfers, everyone has different departure times and the bus operator has to find a happy medium, however this is a very difficult task indeed. We unfortunately cannot account for their wait times/transfer times however we do have a very long standing and efficient relationship with them and I am very sure they will welcome our comments on this matter.

We look forward to welcoming you back as a valued customer in the near future.

Kind regards
Marc

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