overcharged

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Guest's review of Lowcostholidays.com - www.lowcostholidays.com

“overcharged”

Written on: 03/09/2013

My holiday came to £1260.47 They debited my credit card with £2671.40 I called and was told they are investigating!! And what about the interst that my card compnay will charge??? i always clear my card balance. For the last 10 years I usually book two hols per year and have always used travel republic and never had any issues. This time I used Low Cost, I wont be doing so again. MY ADVICE USE SOMEONE ELSE

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Lowcostholidays.com's Comment

Written on: 03/09/2013

Good evening,

Thank you for the review.

I am really sorry that this has happened. I would like to look into this for you. Could you provide me with your reference number so I can look at your booking? The reason why we have to investigate this is because we need to verify the exact amount that was taken and why.

Please provide the booking number and I can look into this.

Regards,

Alex.

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