Written on: 12/08/2012
1) I tried to book online to no avail. So was forced to ring the 084 number and was told that the flights had gone up so I had to pay an extra £45. I did so as I really wanted the holiday and it was still cheap.
I wanted to go to Calella Spain with my two sons, so we could also visit Barcelona. I chose the secret 4*, given they only have two all inclusive then it wasn't much of a secret - both hotels looked OK for a single parent holiday.
5 days before the holiday I received an email to say I had been allocated the Hotel Royal Beach in Lloret da Ma; I was dismayed due to it being the wrong resort but checked out the reviews for the hotel which were bad, and consistently reported the hotel as a stag/hen venue. I didn't accept the offer and asked for alternatives - was told their were none in Calella. I visited LCH website and found a 3* full board hotel and asked for that. They agreed but I had to pay extra (£105 to which LCH paid half).
So, this Monday I am off to a lower starred hotel that is not all inclusive for more money.
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