written by 1970Graves on 02/09/2015
I booked a hotel through Travel Republic a month ago. I received an e-mail last week stating that the supplier, Low Cost Beds, had booked the wrong hotel. Over this last week I have not been notified of any update but have had to chase Travel Republic to find out what is happening. So far, the matter has not been resolved and I currently have no details on where I am staying in a few days time. I have tried Low Cost Beds but because I didn't book directly with them they are refusing to talk to me. I have also been notified by ABTA that because Low Cost Beds are registered in Switzerland they are not subject to EU trading regulations.
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