Loveholidays.com Reviews - www.loveholidays.com

★★★★☆
4.1 / 5
2606
81% of users recommend this

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Loveholidays.com is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.
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Latest Reviews

★★★★☆

“Fab U Lous”

Written on: 01/12/2016 by RoyceMcLain442 (1 review written)

This was the first time booking with Love Holidays and it will not be the last. We had an amazing time in Kefalonia. The hotel was basic but clean and the owners couldn't have been more helpful. They picked us uo from the airport for a small fee and took us back for our return flight. We stayed in Poros and in the evenings would pick us up from the town rather than having to walk up hill in the dark, a good 15 minute walk. The island is very mountainous and green with amazing scenery and views… Read Full Review

By Loveholidaysuk

Written on: 01/12/2016

Thanks for your review.

I am really happy that you had such a lovely holiday - it sounds like you had a great time!

We look forward to seeing you again.

Kind regards,

^Andi

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★★☆☆☆

“Could have warned us about building work behind!”

Written on: 21/11/2016 by MummyKD (1 review written)

I booked my holiday to Gran Canaria one evening (10pm), then realised I fudged up the dates and needed to re-book. Rang the very next day at 9am, unfortunately I had to fork out another £600 to re-arrange the airline tickets as there was a 100% cancellation fee airline tickets. Bad enough I thought, but Monarch kindly wavered the admin fee to change the tickets. Love Holidays was not so kind and charged £25 per person to change the dates, despite me pleading for 'mercy' and that the… Read Full Review

By Loveholidaysuk

Written on: 22/11/2016

Hello,

I was pleased that we were able to help you after lowcostbeds sadly went into administration.
However it was a shame that on this occasion, once arriving in resort, you felt your holiday was not as expected.

In regards to your booking, please could you reply with your LVE reference, I would like to look into your queries further.

Thank you for taking the time to post,

loveholidays

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★★☆☆☆

“Ambiguous information,hotel inadequate for all inclusive.”

Written on: 20/11/2016

The check in information stated that we could check in at the airport, it did not say that if we did it would cost an extra £35 to fly to Faro, and £35 to fly back. The hotel rooms (apartments) were fabulous and incredibly well set up for a self catering holiday,BUT the hotel was totally inadequate to cater for all inclusive guests. The dining area had previously been the snack bar and bar for the pool area. This resulted in lots of ques waiting for tables at most mealtimes, but it was… Read Full Review

By Loveholidaysuk

Written on: 20/11/2016

Hello, I was sorry to read that you were unhappy with your check in at the airport and that on your stay in this hotel, you felt certain aspects could be improved. If you wish to escalate your points, you can follow the after your holiday links on our FAQ section on our website, Or you can reply with your LVE reference and we can take a look in to the booking for you. I hope that we are able to help you with the complaint raised. ^ Loveholidays.

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★★★★★

“Great Customer Service”

Written on: 19/11/2016

Booked a holiday for the first time wit Loveholidays. Cannot fault service. From original booking, to transfers from Airport and the hotel we stayed in- all went like clockwork… Read Full Review

By Loveholidaysuk

Written on: 19/11/2016

It's great to hear that you had such a positive first experience with us and that your holiday ran like clockwork. Thank you for your feedback and we hope to see you again for your next holiday! ^ Loveholidays

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★★★★★

“Amazing website”

Written on: 17/11/2016 by 78McAllister (1 review written)

I would recommend it to everyone, whatever I booked it was exactly same. I was worried when booking with love holidays as I've never booked with them before. But now I will always used them if I'm looking to go on holiday. So happy with all the services, got all the paperwork well ahead… Read Full Review

By Loveholidaysuk

Written on: 17/11/2016

Thanks for your review.

I am so pleased that you had a good experience with us and that you found our service to be great too!

We look forward to seeing you again.

Kind regards,

^loveholidays

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★★★★★

“A Great Service”

Written on: 13/11/2016 by JaxsonCurran (1 review written)

Received great service from Loveholidays when I needed something clarified. The booking itself went well and we had absolutely no problems when we got to our destination. We asked for some minor amendment to our booking which were done promptly free of charge. The slight downside is the fact that customer services are not easy to contact. The contact number is not displayed in an obvious place in the booking confirmation and you have to search for it. Other than this I am happy with service… Read Full Review

By Loveholidaysuk

Written on: 13/11/2016

Thanks for your review.

I am really pleased that you had a good experience with our customer service team and that everything went smoothly. I'm sorry that you found us a little difficult to contact, I'll certainly pass your feedback regarding the number onto the appropriate team.

Regarding amendment and cancellation fees, we do advertise this information on our website and in our terms and conditions.

Kind regards,

loveholidays

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★★★★★

“great company to use x”

Written on: 12/11/2016 by StephenPuckett244 (1 review written)

Our 1st holiday in 12 yrs.this company was easy to use. I was taking my 16yr old autistic daughter they helped ease my mind. Great communication,ease of there site was fab.i will use them again. And have recommended to friends… Read Full Review

By Loveholidaysuk

Written on: 12/11/2016

Thanks for your review.

I'm so glad that you had a great experience with us and that we were able help you when needed.

Thanks for recommending us and we look forward to seeing you again.

Kind regards,

^Andi

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★★★★★

“Lisbon - Perfect for Families”

Written on: 09/11/2016 by Jeramiah1974 (1 review written)

Really easy city to get around, everywhere is family friendly there's loads for kids to do. Not cheapest city break we've ever had but cheap beer makes up for that!… Read Full Review

By Loveholidaysuk

Written on: 09/11/2016

Hello there,

It was good to hear you enjoyed your holiday overall.

Our trip advisors links can be used as a tool to give insights into the hotel and the local areas, so when you chose us again this could help you further.

I hope to see you again, thanks for your review.

Kind Regards,

loveholidays.

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★★★☆☆

“The Mary Celeste”

Written on: 08/11/2016

We booked Sidari, Corfu for half term October. Having never visited Corfu we were really looking forward to a new experience. Firstly, the Ryanair flights were good but they don't send both outgoing and inward boarding passes for 7 day holidays. This can only be explained as a revenue stream for them by getting customers to pre book seats(at a price). As expected, the resort was quiet but this wasn't really a problem until day 5 when we were left as the only customers in our medium sized hotel… Read Full Review

By Loveholidaysuk

Written on: 09/11/2016

Hello there,

After reading your review, I was pleased to read you felt you enjoyed your holiday overall and made some new connections.

However, it was a shame that the hotel chose to start their season closure during your stay, I agree it was nice that the hotel staff noticed and allowed you to eat out of the resort. So I hope this part, did not impact your overall experience to much.

Thank you for posting your review,

I hope you will re consider us in the future, and you can see the other great locations we offer.

Kind Regards,

loveholidays

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★★★★☆

“Great holiday”

Written on: 08/11/2016 by otMcKinley159 (1 review written)

Lovely holiday. Booking was straight forward, no issues at all, hotel as described. Would definitely use love holidays again. Lots to do in protarus great family friendly place with amazing beaches… Read Full Review

By Loveholidaysuk

Written on: 08/11/2016

Hi there,

Thank you for posting your review,

It was good to read you felt it was a straight forward booking, with no issues, your hotel was as you expected and nice to read you were happy when arrived in resort.

I hope you would re consider loveholidays for the future,

Kind Regards,

loveholidays

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★★★★☆

“No hidden prices”

Written on: 08/11/2016 by Kianna227 (1 review written)

I had previously tried to book a holiday via Teletext, Sunmaster & Lastminute.com but the price was just a ploy to get you to phone & book your holiday, via a overseas call centre then being told the airport choice you had input at the beginning was not available at that price & you could travel across country to another airport for the price quoted. Love holidays don't do this the price you see is the price you pay. I also liked the prompt response to an email enquiry… Read Full Review

By Loveholidaysuk

Written on: 08/11/2016

Hello,

I was so pleased to read when booking with loveholidays, you found the perfect holiday and it was a price that was clear to understand.

We are always here to talk to when you need us, our contact details are on our website.

I hope due to your experience, you would consider us for the future,

Thank you for your review,

Kind Regards,

loveholidays

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★★★★★

“Very efficient - superb service!”

Written on: 07/11/2016 by Debbiewoods (1 review written)

We booked our holiday online through Love Holidays and we have been very impressed with the efficiency and service provided. Our holiday was easy to book and we were well communicated with via email. Definitely would use Love Holidays again!… Read Full Review

By Loveholidaysuk

Written on: 08/11/2016

Hello there,

It was great to read that you felt impressed with the efficient service provided and your holiday was easy to book and manage on-line.

Good that you feel confident to book with us again, I hope you will come back in the future.

Kind Regards,

loveholidays

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★★★★☆

“Great first experience!”

Written on: 07/11/2016 by craftyjen (1 review written)

Not being used to on-line holiday booking, I have to say your companys site was easy to use and understand. Felt like we could ring or e-mail at any stage and get a swift and honest answer. Thought it would be an inaccurate description but was wrong about that! What you see is what you get. My only criticism would be to say that I'm not sure about the star rating of the actual hotel, we both felt it nearer to a 3/4 star, rather than 5. However I guess it depends what is being rated at the time… Read Full Review

By Loveholidaysuk

Written on: 08/11/2016

Hello there,

It was good you found the website easy to use, you felt you could contact us when necessary, we appreciate your feedback.

However it was a shame to hear that on this occasion you found certain areas could be improved, I hope this did not impact your experience to much.

Kind Regards,

loveholidays.com

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★★★★★

“Abu Dhabi 5 star in Oct/Nov”

Written on: 07/11/2016 by ibprog (1 review written)

Booked the Eastern Mangrove Hotel and Spa by Anantara, flights with Etihad and taxi transfers with Loveholidays. They had the best price I found on-line and he was very helpful. We had a great break enjoying kayaking in the mangroves, Ferrari World, Yas mall and the Al Forsan resort for wakeboarding and karting. We would recommend both the Hotel and Loveholidays… Read Full Review

By Loveholidaysuk

Written on: 08/11/2016

Hi there,

It was so great to read your review.
I was pleased you had a good holiday and found so many positives.

Thank you for recommending us, I hope you will come see us in the future and we can show you other great destinations.

Kind Regards,

loveholidays

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★★★★★

“Would definitely recommend ”

Written on: 07/11/2016 by Khaleda1984 (1 review written)

I think it was zack that served me and he couldn't have been more helpful and efficient. I would definitely recommend this company as we have had to previously cancel our holiday and we managed to get a full refund. Once I managed to book our holiday again - zack was really informative. We had a bit of an issue with passports due to our own fault and he kept calling me throughout th day to see what stage we are at. He also gave me Ryanairs number and I managed to actually get through to… Read Full Review

By Loveholidaysuk

Written on: 07/11/2016

Hi there,

Thank you for sharing your review,

It was so great to hear you felt this way and that you found loveholidays.com had a competitive price compared to some of the leading travel companies.

If you have a moment, please could you reply with your LVE reference. I would like to be able to share your feedback with the sales agent and his manager.

Thanks again,

Kind Regards,

loveholidays.com

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★★☆☆☆

“DONT BOTHER”

Written on: 07/11/2016 by Reesef156 (1 review written)

!st things first Love holidays ???When I booked the holiday I asked if your sales person could request a balcony with a sea view, they very kindly said they would unfortunately their knowledge of the hotel was obviously zero and they could not have asked for a sea view as the hotel is on the side of a motorway around 10 minutes from the sea. If we had known this we would have booked another hotel. Room nice if dated, food awful, service poor, and the fact that the hotel is closing down for… Read Full Review

By Loveholidaysuk

Written on: 07/11/2016

Hi,

I can only apologise that this was your experience recently. I appreciate you bringing these issues to our attention.

Normally if you feel you wish to escalate your issues, we suggest you speak with the hotel to deal with the issues in resort, then communicate with our UK in resort team if it cannot be resovled.

We do have a complaints team in place, so could I please ask you to reply with your LVE reference and in the first instance, we can look into your queries further.

Thank you for posting,

Kind Regards,

loveholidays.com

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★★★★★

“Superb ”

Written on: 07/11/2016

The whole experience was trouble free straightforward and easy.There was help if needed, but everything was as it should be. Would definitely use love holidays again. My first visit to the Algarve was a very pleasant one The Clube Humbria was an excellent place to stay. Food was fantastic and the staff were brilliant. I am glad we went at the end of the season as the Humbria is geared towards young families so I imagine it would be absolutely wedged. My first all inclusive holiday and I… Read Full Review

By Loveholidaysuk

Written on: 07/11/2016

Hello and thank you for sharing your feedback.

It was so good to read about your holiday and the positive experience you had.

I hope you would consider loveholidays.com for the future,

Kind Regards,

loveholidays.com

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★★★☆☆

“felt let down”

Written on: 05/11/2016 by wrexham49 (1 review written)

I WAS VERY IMPRESSED WITH LOVE HOLIDAYS WHEN I BOOKED THE HOLIDAY, UNFORTUNATELY WHEN WE ARRIVED AT THE HOTEL IT WASN'T WHAT WE EXPECTED, WE TRIED LOVE HOLIDAY EMERGENCY TEL NUMBER, IT DIDN'T WORK WE WENT ON LINE AND LEFT A MESSAGE FINALLY WE PHONED OUR SON IN THE UK HAD HIM CONTACT LOVE HOLIDAYS TO GET THEM TO CALL US, THEY DID BUT SAID THEY COULDN'T DEAL WITH IT IN THE UK AND WOULD GET THIER PEOPLE IN MALTA TO CONTACT US, WE WAITED ALL THE FOLLOWING DAY RECIEVED NOTHING, THE FOLLOWING DAY AT… Read Full Review

By Loveholidaysuk

Written on: 07/11/2016

Hello there,

It was good to read you felt we, at loveholidays.com helped you when you needed us and that we did as much as we could to assist you while in resort.

However it was a shame you felt there were people that didn't match this same service.

So we can pass this feedback on to the relevant supplier, please could I ask you to reply with your LVE reference.

Thank you for taking the time to post your review and recommending us to friends,.

Kind Regards,

loveholidays.com

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★★★★★

“Hassle free, good quality holidays at a bargain price!”

Written on: 05/11/2016 by RuthH51 (1 review written)

This is the second holiday we have booked at The Eden Resort in Albufeira via Love Holidays and it was every bit as enjoyable as the first!! The organisation of Love Holidays (in my experience) is incredibly good, no issues whatsoever with our bookings with both holidays. The Eden Resort itself is fab!! The staff are always on hand regardless of the time of day & are always so helpful. The apartments are modern, clean & very well furnished with a lot of attention to detail made in order for… Read Full Review

By Loveholidaysuk

Written on: 07/11/2016

Hello,

It is great to read you had such an enjoyable holiday and being return customers, felt your experience was as you expected.

I am so pleased the Eden Resort in Albufeira, suited everything you required in a holiday, I hope you will come visit us again in the future, we can show the other great locations we can offer you.

Thank you for posting your review,

Kind Regards,

loveholidays.com

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★☆☆☆☆

“WORST HOLIDAY COMPANY EVER - AVOID AT ALL COSTS”

Written on: 05/11/2016 by dani_cali (8 reviews written)

I have booked holidays with several online holiday companies, and normally the experience has been OK overall. Until I booked with Loveholiays.com. Huge mistake. We went to Greece last summer (2016), and chose a room that was advertised by Loveholidays as being self catering "with everything you need". This was Sunny Days Hotel in Ixia, Rhodes. It also claimed there was a jacuzzi, which appealed to me given my bad back. Anyway, once we got there, we found that we barely had a SPOON let alone… Read Full Review

By Loveholidaysuk

Written on: 07/11/2016

Hello there,

I was sorry to read you had this experience while in resort and found your chosen hotel was not up to your standards.

From what you have explained, you did the right steps, in how to raise your complaint to us on your return to the UK.

If you are unhappy with a final response, it is always best to re communicate with the email address; explain the reason you wish to dispute this and what you want as a desired outcome.

You can also, reply with your LVE reference and we can check the complaints current status.

Kind Regards,

loveholidays.com

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