written by JimmyHarwood on 29/05/2016
Ease of use site, great communication right up to departure - even corrected a mistake we made when entering our address, with out any issues. I rang them on a Saturday morning and got straight through.
The only thing I would say to LH is that although you get loads of information, the place to meet the coach on Barcalona was not on the paperwork, this is the only thing. The paperwork told us that we would be getting transfered by HildayTaxis, but no indication where the meeting point would be. I took about 30 mins of frantic running up and down to the many coaches, only to discover that the company was called FROM2, there office had a A4 laminated sheet, stuck on a back wall with holiday taxis written on it. The chap said they had been looking for us, I said I had seen him in his bright yellow shirt, but the logo was FROM2.
They did wait for us though, which was brilliant, and the pick up was spot on.
Just a little more info on where to go when coming from arrivals would be a good idea, this is the reason for 4 stars and not 5
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