LeisureTime Reviews - www.leisuretime.co.uk

★★★★☆
3.9 / 5
23
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Latest Reviews

★★★★★

“Brilliant Leisure time trip”

Written on: 25/12/2015

Have been on a few trips with Leisure Time, highly recommended for value and fun… Read Full Review

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★★★★★

“Best value for the money”

Written on: 24/12/2015

The coach arrived on time, which was great as it was a very wet day. The hotel was lovely, very clean and good food. Had a fab time… Read Full Review

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★★★★★

“Would recommend”

Written on: 21/12/2015 by Edwardsyp260 (1 review written)

Have travelled with leisure time on a couple of occasions and intend on travelling with them again. My husband and i are a young couple and have had some wonderful holidays with leisure time we have also travelled with my mother and aunty and found the holidays are catered for all ages. I would highly recommend leisuretime they have fantastic destinations at very good prices. Comfortable transport. Great pick up points. Great customer service… Read Full Review

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★★★★★

“Fab weekend no hiccups.”

Written on: 09/12/2015 by Morrison211 (1 review written)

Had a great weekend to Windsor and St Albans xmas market. Coach was always waiting for us on time. Our driver U have to say was brilliant. Friendly, entertaining and a pleasure to travel on his bus. Hotel Ramada was clean, evening meal and breakfast was nice. The whole trip was good value for money… Read Full Review

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★★☆☆☆

“Horrible trip and Driver.”

Written on: 20/08/2015 by BrycenBrown109 (1 review written)

Very unhappy with recent trip. The driver was very unpleasant and decided to change our itinerary! Complained and waited weeks for a response. As yet got none. I could not recommend Leisure Time to anyone at present but will offer a revised review if I get a decent response… Read Full Review

Leisuretimeuk's Comment

Written on: 01/09/2015

Hi,

We are very disappointed to hear about your problems on one of our holidays.

Could you provide us with some details (Name, Date Travelled, Trip) so that we can correlate the details so we can give you a more accurate response.

You can e-mail them over to us.

Thanks
David
Web and Media Manager
Leisuretime

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Leisuretimeuk's Comment

Written on: 01/09/2015

Hi,

We are very disappointed to hear about your problems on one of our holidays.

Could you provide us with some details (Name, Date Travelled, Trip) so that we can correlate the details so we can give you a more accurate response.

You can e-mail them over to us.

Thanks
David
Web and Media Manager
Leisuretime

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★★★★☆

“Excellent value for your money”

Written on: 01/06/2015 by welshgem (1 review written)

Always had a first class holidays with Leisuretime. Staff are always at hand to help.Some of the coach drivers go beyond their duties with helping ,and some are very informative on the tours.All in all with the money you pay for their trips the holidays are first class… Read Full Review

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★☆☆☆☆

“Totally Unreliable”

Written on: 29/05/2015 by ChazKearney201 (1 review written)

Trip cancelled at short notice - this is the first and last time I will ever book with this company… Read Full Review

Jo080448's Comment

Written on: 14/12/2015

Too right! They cancelled 5 trips in a row on me which is ridiculous so I don't bother with them anymore!

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★★★★☆

“long time traveller”

Written on: 22/05/2015 by landore (1 review written)

i,ve travelled with Leisuretime on many occasions, and have generally found them to be a good company...obviously things can (and do) go wrong, but this applies to any company. They hire in coaches and drivers to fulfil their extensive programme of tours, and this is where problems can arise, with some drivers being indifferent as to the requirements of their passengers Another gripe, SINGLE ROOM SUPPLEMENTS...why?..especially when a single room is supplied(this is not unique to LEISURETIME)… Read Full Review

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★★★★★

“Mystery tour”

Written on: 29/04/2015 by Staceylhinder (1 review written)

Booked a mystery trip for 2 adults and had the most fantastic time. From booking, right the way through to disembarking the coach, the service was excellent!! Real value for money, would recommend this company to anyone!! Just booked another weekend break and now looking for our next!! Absolutely fantastic… Read Full Review

Leisuretimecs's Response to Staceylhinder's Review

Written on: 06/05/2015

Thank you for your review!
We look forward to seeing you travel again with us in future!

Kind Regards,
LeisuretimeCS

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★★★★★

“Well done to leisuretime we have had many short and...”

Written on: 23/04/2015 by John200 (1 review written)

Well done to leisuretime we have had many short and long weekend breaks with this coaching company and have enjoyed everyone of them great hotels and food good locations although timings with meeting feeder buses can be very waring adding hours to your journey… Read Full Review

Leisuretimecs's Comment

Written on: 23/04/2015

Thank you very much for your review!

We look forward to seeing you travelling again with us in future!

Kind Regards,

LeisuretimeCS

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★★★★★

“FABULOUS TIMES!”

Written on: 23/04/2015

The Leisuretime staff and drivers are always extremely helpful. Their customer service is second to none and I have been on quite a few coach trips, AND recommended them to family and friends who are also booking up. I am off to Llandudno again this year, and hope to do more trips soon afterwards… Read Full Review

Leisuretimecs's Comment

Written on: 23/04/2015

Thank you very much for your review!

We look forward to seeing you travelling again with us in future!

Kind Regards,

LeisuretimeCS

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★★★★★

“Mystery Trip”

Written on: 22/04/2015 by Cathy456 (1 review written)

I had a very enjoyable mystery weekend, with my friend, on 11th May. The coach journey was excellent, the hotel in Torquay, The Ashley Court was fantastic. The room was clean and the food provided far exceeded our expectations. The staff were friendly and efficient. Altogether an excellent weekend. … Read Full Review

Leisuretimecs's Response to Cathy456's Review

Written on: 29/04/2015

Thank you for your review!

We look forward to seeing yo travel with us again in future!

Kind Regards,

LeisuretimeCS

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★★★★☆

“value for money”

Written on: 21/04/2015 by Sandrapage (1 review written)

This was a budget trip. Only £49 for d,b,b and evening meal. Our expectations weren't high but the quality of the food was well above expectations and serving staff were wonderful. Everything else was well above adequate and certainly well worth the money. Not a luxury weekend by anyone's standards but no complaints and we'd all be happy to go again… Read Full Review

Leisuretimecs's Response to Sandrapage's Review

Written on: 22/04/2015

Thank you very much for your review!
We look forward to seeing you travelling with us again in future!

Kind Regards,
Lesiuretime CS

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★★★★★

“Really great!”

Written on: 20/04/2015 by daverobertsfilm (1 review written)

Really great company, great price, great value. Friendly customer service… Read Full Review

Leisuretimecs's Response to daverobertsfilm's Review

Written on: 20/04/2015

Thank You for your review!
We look forward to seeing you on future tours with Leisuretime!

Kind Regards,
LeisuretimeCS

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★★★★★

“Lake Garda 8 days from 28th Mar 2015”

Written on: 08/04/2015

When booking this trip we were a little apprehensive as this was our first long coach trip and we didn't know what to expect. We had no reason to be concerned as we were really well looked after by our wonderful drivers. They did everything to make our holiday as comfortable and interesting as possible and gave us plenty of information. The coach was very comfortable and kept spotlessly clean by our drivers. The hotels used by the company were very nice and the food was good. Three excursions… Read Full Review

Leisuretimecs's Comment

Written on: 13/04/2015

Thank you for your review!

We are pleased you enjoyed your trip and look forward to seeing you travelling with us again in future!

Kind Regards,
Leisuretime Customer Services.

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★★★★★

“Lake Garda, Xmas 2014 , Hotel Adria”

Written on: 08/01/2015 by 516162colonel (1 review written)

From the booking through to the return home,the whole travel experience was first class. All the booking staff were very helpful and knowledgable.The drivers were both very professional in their duties and caring to all the coach travellers. The hotels used were all comfortable and the family run Adria in Garda was outstanding. Nothing was too much trouble for Erminio and his staff. A great value for money holiday..............Well done!!!!!! PAB … Read Full Review

Leisuretimecs's Response to 516162colonel's Review

Written on: 23/03/2015

Thank you very much for your review!
We look forward to seeing you travel again with us in the future.

Kind Regards,
Leisuretime Customer Services.

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★★☆☆☆

“very unreliable!”

Written on: 01/01/2015 by jo080448 (2 reviews written)

Its like a national joke and I think its extremely poor as the last few trips I have booked with this company have been cancelled and it gets beyond a joke when it happens every time when you are looking forward to something and then its cancelled every time so I don't bother with them anymore! Also some of their hotels are extremely poor like the Burlington in Torquay that wasn't very good and also some of the staff in the booking office have a very bad attitude in my experience so I feel… Read Full Review

Leisuretimecs's Response to jo080448's Review

Written on: 23/03/2015

We are very sorry to hear you feel this way, please contact us so we may discuss this matter further.

Kind Regards,
Leisuretime Customer Services.

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Jo080448's reply to Leisuretimecs's Comment

Written on: 23/03/2015

No way! I wont use you again even if you are the last company on this earth!

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★☆☆☆☆

“13 hours to gt Yarmouth 4/7/14 with bus heaters full...”

Written on: 10/07/2014 by myQuinn62 (1 review written)

Bus journey from hell! Over 13 hours on a 3rd rate coach with the hearts stuck full on! No tv or radio! Beer mat jammed in the window to stop it from rattling! No tea or coffee like advertised!! Chaos with the seating! Kids ripped off the numbers on seats! These buses are being used to transport kids to school!! The coach was sub contracted from 1st choice travel. Avoid avoid avoid. Journey home heaters still stuck on! Dropped at Cardiff gate for a 50 minute wait for a feeder bus! Rang leisure… Read Full Review

Jo080448's Comment

Written on: 01/01/2015

That's a bloody national joke 13 hours to great Yarmouth and I agree once they had dumped us on the way back from Llandudno at Cardiff gate services without any kind of warning or explanation and it was chaos there and I had got so fed up of them that I told them I wasn't getting the feeder bus back to town and would get the local bus instead and I did as with all due respect that was ridiculous and I am glad that the following trips I had booked with them got cancelled one after the other but its them losing out at the end of it all;

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Leisuretimecs's Comment

Written on: 23/03/2015

We are very sorry to hear you feel this way, please contact us so we may discuss this matter further.

Kind Regards,
Leisuretime Customer Services.

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★☆☆☆☆

“worst customer service ever”

Written on: 14/06/2014 by NayeliWilliamson (1 review written)

avoid if you are booking through a travel agent or other coach operator with this company , cancels trips at late notice , very bad customer service department rude and if you have booked through another coach company with this company they treat you like second class citzen. although members of abta they will tell you over phone they dont give a dam about your rights . my advise go else where. ive been on coach tours before with her companys and these ar the worst… Read Full Review

Leisuretimecs's Comment

Written on: 23/03/2015

We are very sorry to hear you feel this way, please contact us so we may discuss this matter further.

Kind Regards,
Leisuretime Customer Services.

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★★★★☆

“york holiday”

Written on: 11/03/2014 by firemansam8 (1 review written)

just back from the York holiday,stayed at the Newington hotel.brilliant holiday the drive was excellent.food at hotel was really good and good variety. overall a really good holiday.first time with leisuretime,looking forward to next trip… Read Full Review

Leisuretimecs's Response to firemansam8's Review

Written on: 23/03/2015

Thank you for your review!
We are pleased you enjoyed your trip and look forward to seeing you travelling with us again in future!

Kind Regards,
Leisuretime Customer Services.

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