LeisureTime Reviews - www.leisuretime.co.uk

★★★☆☆
3.2 / 5
36
58% of users recommend this
? Ask our helpful community of experts about this product or company
LeisureTime - www.leisuretime.co.uk - Ask a question now

Media Gallery for LeisureTime - www.leisuretime.co.uk

LeisureTime - www.leisuretime.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Good service”

Written on: 20/03/2017

4.0 /5 a very good service you get what you pay for its not 5star but its not 5 star prices we have used leisuretime many times and will continue to do so as long as the service remains good we have booked for the isle of wight in April … Read Full Review

Report this review
★★★★☆

“not perfect, but....”

Written on: 16/03/2017 by cpHastings31 (1 review written)

i,ve used Leisuretime for about 11 years,,things can go wrong as they use a variety of coach companies to fulfill their programme of tours, The gripe about long pick up times applies to most companies operating these tours. For example Majestic , faclitate their feeder services by interchanging coaches at Gordano services, a tedious process(both ends of the holiday), but it,s the only way to ensure that the trips are economically viable.Single room supplements,,that,s another story..a rip… Read Full Review

Report this review
★★★★☆

“Holidays with Lieshure Time”

Written on: 17/02/2017 by bowler38 (1 review written)

I have had four holidays with Liesure Time and have been extremely happy with them all. Our first was to Rhine in Flames. Long journey which we new about. Holiday booked late due cancellation of similar by Edwards. Edwards was £650 each but with overnight stops. Liesuretime £399 no overnight stops. Saving of over £500. Excellent holiday good drivers comfortable hotel. Second was Paris . Comfortable coach with knowledgeable and helpful driver ( Thomas Coaches) excellent hotel and day trips… Read Full Review

Report this review
★☆☆☆☆

“Late telling people pick up times”

Written on: 05/01/2017 by tigrarena (1 review written)

We are going away on the 9/1/17 and today is 5/1/17 and we still haven't been told time of pick up when you book with Edwards they tell u 3 weeks before departure date will never book with leisuretime again and will make sure no one that I know or speak to will either terrible service staff in Swansea shop are rude speaks to you like a child well they need to remember we pay your wages… Read Full Review

Bowler38's Response to tigrarena's Review

Written on: 17/02/2017

Don't know where you booked but all my holidays had the picking up times on my original bookin g
Confiration

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Heaven and hell”

Written on: 03/01/2017 by Welshwen (1 review written)

New year in Isle of Wight, picked up at 6.20 am, went on around the world trip and were only in Cardiff at 10.30!  The main coach driver was brilliant, got to our hotel The Burlingon at 4.30, very long day. The hotel was excellent, great staff and we had a great time. Return journey, picked up at 10.00, reached Newport train station about 4.30, again he was great, dropped off and told feeder bus was on its way, after 1 1/2 hours waiting in the freezing cold, bus turned up. The pick up service… Read Full Review

Bowler38's Response to Welshwen's Review

Written on: 17/02/2017

Have had similar with other companies they do rely on coaches returning on time but in fairness I haven't had that with Liesure Time in fact on our last holiday we had a message that our feeder taxi would be late so our coach driver cancelled it and did a detour and dropped us where my daughter was to meet the taxi.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Christmas Shopping Bath Day Trip 8/12/16”

Written on: 13/12/2016 by cjMcCarty80 (1 review written)

Supposed to be picked up in Bridgend at 7.45am after a wait for 45 minutes in the rain and cold the coach finally arrived. We stopped in Newport at 10.30 only to be told by the driver he had to take his 45 minute break. We eventually arrived in Bath at 12.30pm. Could have flown to Tenerife in that time. Return journey started at 6.10 we at last arrived in Bridgend at 8.50. The time spent in the coach spoiled the whole day and we wouldn't travel with Leisuretime again and certainly wouldn't… Read Full Review

Report this review
★★☆☆☆

“Very poor organisation ”

Written on: 01/12/2016 by Kelleyzn413 (1 review written)

Booked with leisure time three times, safe to say will not be booking with them any time soon. First trip was to a Victorian Christmas market, turns out it was a museum and the coach toilet was blocked and smelling. Second trip the coach had no heating in the winter and our final and last time with this firm coach only arrived in Cardiff the time it was ment to be in Newport, turned up 50 minutes late on the plus side this one had heating… Read Full Review

Report this review
★☆☆☆☆

“Shambles”

Written on: 23/10/2016 by AddisonCantrell161 (1 review written)

Booked Liverpool trip for ourselves and friends, 3 months prior to going. Advert said enjoy a fabulous weekend in Liverpool in a selected hotel in local area. Despite various phone calls they would not state name of hotel. 48 hours before travelling we were told that we were staying in Leyland [some 40 miles away]. They refused to give our money back as they stated it was a selected hotel and they were within their rights. A fabulous weekend in Liverpool had now turned into a 7 hour excursion… Read Full Review

Report this review
★☆☆☆☆

“Wrong location”

Written on: 18/10/2016

Arrived back from a trip which we thought was liverpool but we were staying in preston 35 miles away all the others with us which was 24 and the other people on trip very disappointed the trip was advertised as a liverpool trip also bus late picking us up you are misleading people with this trip… Read Full Review

Report this review
★☆☆☆☆

“A spoilt weekend ”

Written on: 18/09/2016 by Curtisni239 (1 review written)

We used leisure time and booked a family break to the hotel Burlington in Torquay.It took us 9 hours to get there and then there were issues with our driver!i once we had reached our hotel we were faced with dark horrible dirty rooms.Teapots were mouldy,toilets were dirty,water jugs had dried gone off milk in them,dust and mould everywhere and in need of a good clean .The pool was out of order.This was meant to be a family break.Thrre were no facilities for children there and in booking .com… Read Full Review

Report this review
★★☆☆☆

“Poor quality hotel and poor value for money”

Written on: 22/08/2016 by Zackr73 (1 review written)

friend booked this trip with leisuretime to Eastbourne. Driver was friendly and helpful but took along time to get there.Coach was clean and comfortable. Thats where the good things end. The hotel we stayed at has seen better days and is very poor for the money charged.Rooms are dirty and in good need of renovation and repair.The food was basic but times of meals weren't good and the food was thrown at you with no time between courses. it was a case of get them in and out as quick as… Read Full Review

Report this review
★☆☆☆☆

“Won't be travelling with leisure time again”

Written on: 19/06/2016

Travelled to Woolacombe on the 13/6/16.We were picked up at Caerphilly at 7:50. We were 3hours travelling and were only in Newport.We arrived at our hote at 3 pm.A member of the hotel staff told us the lift was out of order and we should have been informed.but we're not.I was travelling with a lady with learning diffuclties and balance problems,I asked for a ground floor room but was refused.We had a third floor room and she struggled every day with the amount of stairs she had to climb.There… Read Full Review

Report this review
★★☆☆☆

“Cotswolds and less”

Written on: 23/02/2016 by RayJenkin (1 review written)

We booked for the Cotswolds And More! trip on the 12th February in the 2015/16 edition 2 brochure. The actual tour bore little resemblance to the itinerary, having been superseded, we were informed by the office on the day before departure, by a tour outlined in another brochure. We were also informed on that day that our hotel was changed. We were no longer at a hotel in the centre of Coventry but three miles from the centre. I was repeatedly told that this was an upgrading but it wasn't the… Read Full Review

Report this review
★★★★★

“Brilliant Leisure time trip”

Written on: 25/12/2015

Have been on a few trips with Leisure Time, highly recommended for value and fun… Read Full Review

Report this review
★★★★★

“Best value for the money”

Written on: 24/12/2015

The coach arrived on time, which was great as it was a very wet day. The hotel was lovely, very clean and good food. Had a fab time… Read Full Review

Report this review
★★★★★

“Would recommend”

Written on: 21/12/2015 by Edwardsyp260 (1 review written)

Have travelled with leisure time on a couple of occasions and intend on travelling with them again. My husband and i are a young couple and have had some wonderful holidays with leisure time we have also travelled with my mother and aunty and found the holidays are catered for all ages. I would highly recommend leisuretime they have fantastic destinations at very good prices. Comfortable transport. Great pick up points. Great customer service… Read Full Review

Report this review
★★★★★

“Fab weekend no hiccups.”

Written on: 09/12/2015 by Morrison211 (1 review written)

Had a great weekend to Windsor and St Albans xmas market. Coach was always waiting for us on time. Our driver U have to say was brilliant. Friendly, entertaining and a pleasure to travel on his bus. Hotel Ramada was clean, evening meal and breakfast was nice. The whole trip was good value for money… Read Full Review

Report this review
★★☆☆☆

“Horrible trip and Driver.”

Written on: 20/08/2015 by BrycenBrown109 (1 review written)

Very unhappy with recent trip. The driver was very unpleasant and decided to change our itinerary! Complained and waited weeks for a response. As yet got none. I could not recommend Leisure Time to anyone at present but will offer a revised review if I get a decent response… Read Full Review

Leisuretimeuk's Comment

Written on: 01/09/2015

Hi,

We are very disappointed to hear about your problems on one of our holidays.

Could you provide us with some details (Name, Date Travelled, Trip) so that we can correlate the details so we can give you a more accurate response.

You can e-mail them over to us.

Thanks
David
Web and Media Manager
Leisuretime

Reply to this comment

Leisuretimeuk's Comment

Written on: 01/09/2015

Hi,

We are very disappointed to hear about your problems on one of our holidays.

Could you provide us with some details (Name, Date Travelled, Trip) so that we can correlate the details so we can give you a more accurate response.

You can e-mail them over to us.

Thanks
David
Web and Media Manager
Leisuretime

Reply to this comment
Report this review Read 2 Comments
★★★★☆

“Excellent value for your money”

Written on: 01/06/2015 by welshgem (1 review written)

Always had a first class holidays with Leisuretime. Staff are always at hand to help.Some of the coach drivers go beyond their duties with helping ,and some are very informative on the tours.All in all with the money you pay for their trips the holidays are first class… Read Full Review

Report this review
★☆☆☆☆

“Totally Unreliable”

Written on: 29/05/2015 by ChazKearney201 (1 review written)

Trip cancelled at short notice - this is the first and last time I will ever book with this company… Read Full Review

Jo080448's Comment

Written on: 14/12/2015

Too right! They cancelled 5 trips in a row on me which is ridiculous so I don't bother with them anymore!

Reply to this comment

Bowler38's Comment

Written on: 17/02/2017

This happens with most Coach Cpmpanies. My first holiday with Liesuretime came about because of Edwards cancelling at short notice as a result saved over £500 on a trip to Germany and had a great holiday

Reply to this comment
Report this review Read 2 Comments
overview