LeisureTime Reviews - www.leisuretime.co.uk

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Latest Reviews

★☆☆☆☆

“A spoilt weekend ”

Written on: 18/09/2016 by Curtisni239 (1 review written)

We used leisure time and booked a family break to the hotel Burlington in Torquay.It took us 9 hours to get there and then there were issues with our driver!i once we had reached our hotel we were faced with dark horrible dirty rooms.Teapots were mouldy,toilets were dirty,water jugs had dried gone off milk in them,dust and mould everywhere and in need of a good clean .The pool was out of order.This was meant to be a family break.Thrre were no facilities for children there and in booking .com… Read Full Review

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★★☆☆☆

“Poor quality hotel and poor value for money”

Written on: 22/08/2016 by Zackr73 (1 review written)

friend booked this trip with leisuretime to Eastbourne. Driver was friendly and helpful but took along time to get there.Coach was clean and comfortable. Thats where the good things end. The hotel we stayed at has seen better days and is very poor for the money charged.Rooms are dirty and in good need of renovation and repair.The food was basic but times of meals weren't good and the food was thrown at you with no time between courses. it was a case of get them in and out as quick as… Read Full Review

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★☆☆☆☆

“Won't be travelling with leisure time again”

Written on: 19/06/2016

Travelled to Woolacombe on the 13/6/16.We were picked up at Caerphilly at 7:50. We were 3hours travelling and were only in Newport.We arrived at our hote at 3 pm.A member of the hotel staff told us the lift was out of order and we should have been informed.but we're not.I was travelling with a lady with learning diffuclties and balance problems,I asked for a ground floor room but was refused.We had a third floor room and she struggled every day with the amount of stairs she had to climb.There… Read Full Review

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★★☆☆☆

“Cotswolds and less”

Written on: 23/02/2016 by RayJenkin (1 review written)

We booked for the Cotswolds And More! trip on the 12th February in the 2015/16 edition 2 brochure. The actual tour bore little resemblance to the itinerary, having been superseded, we were informed by the office on the day before departure, by a tour outlined in another brochure. We were also informed on that day that our hotel was changed. We were no longer at a hotel in the centre of Coventry but three miles from the centre. I was repeatedly told that this was an upgrading but it wasn't the… Read Full Review

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★★★★★

“Brilliant Leisure time trip”

Written on: 25/12/2015

Have been on a few trips with Leisure Time, highly recommended for value and fun… Read Full Review

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★★★★★

“Best value for the money”

Written on: 24/12/2015

The coach arrived on time, which was great as it was a very wet day. The hotel was lovely, very clean and good food. Had a fab time… Read Full Review

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★★★★★

“Would recommend”

Written on: 21/12/2015 by Edwardsyp260 (1 review written)

Have travelled with leisure time on a couple of occasions and intend on travelling with them again. My husband and i are a young couple and have had some wonderful holidays with leisure time we have also travelled with my mother and aunty and found the holidays are catered for all ages. I would highly recommend leisuretime they have fantastic destinations at very good prices. Comfortable transport. Great pick up points. Great customer service… Read Full Review

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★★★★★

“Fab weekend no hiccups.”

Written on: 09/12/2015 by Morrison211 (1 review written)

Had a great weekend to Windsor and St Albans xmas market. Coach was always waiting for us on time. Our driver U have to say was brilliant. Friendly, entertaining and a pleasure to travel on his bus. Hotel Ramada was clean, evening meal and breakfast was nice. The whole trip was good value for money… Read Full Review

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★★☆☆☆

“Horrible trip and Driver.”

Written on: 20/08/2015 by BrycenBrown109 (1 review written)

Very unhappy with recent trip. The driver was very unpleasant and decided to change our itinerary! Complained and waited weeks for a response. As yet got none. I could not recommend Leisure Time to anyone at present but will offer a revised review if I get a decent response… Read Full Review

Leisuretimeuk's Comment

Written on: 01/09/2015

Hi,

We are very disappointed to hear about your problems on one of our holidays.

Could you provide us with some details (Name, Date Travelled, Trip) so that we can correlate the details so we can give you a more accurate response.

You can e-mail them over to us.

Thanks
David
Web and Media Manager
Leisuretime

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Leisuretimeuk's Comment

Written on: 01/09/2015

Hi,

We are very disappointed to hear about your problems on one of our holidays.

Could you provide us with some details (Name, Date Travelled, Trip) so that we can correlate the details so we can give you a more accurate response.

You can e-mail them over to us.

Thanks
David
Web and Media Manager
Leisuretime

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★★★★☆

“Excellent value for your money”

Written on: 01/06/2015 by welshgem (1 review written)

Always had a first class holidays with Leisuretime. Staff are always at hand to help.Some of the coach drivers go beyond their duties with helping ,and some are very informative on the tours.All in all with the money you pay for their trips the holidays are first class… Read Full Review

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★☆☆☆☆

“Totally Unreliable”

Written on: 29/05/2015 by ChazKearney201 (1 review written)

Trip cancelled at short notice - this is the first and last time I will ever book with this company… Read Full Review

Jo080448's Comment

Written on: 14/12/2015

Too right! They cancelled 5 trips in a row on me which is ridiculous so I don't bother with them anymore!

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★★★★☆

“long time traveller”

Written on: 22/05/2015 by landore (1 review written)

i,ve travelled with Leisuretime on many occasions, and have generally found them to be a good company...obviously things can (and do) go wrong, but this applies to any company. They hire in coaches and drivers to fulfil their extensive programme of tours, and this is where problems can arise, with some drivers being indifferent as to the requirements of their passengers Another gripe, SINGLE ROOM SUPPLEMENTS...why?..especially when a single room is supplied(this is not unique to LEISURETIME)… Read Full Review

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★★★★★

“Mystery tour”

Written on: 29/04/2015 by Staceylhinder (1 review written)

Booked a mystery trip for 2 adults and had the most fantastic time. From booking, right the way through to disembarking the coach, the service was excellent!! Real value for money, would recommend this company to anyone!! Just booked another weekend break and now looking for our next!! Absolutely fantastic… Read Full Review

Leisuretimecs's Response to Staceylhinder's Review

Written on: 06/05/2015

Thank you for your review!
We look forward to seeing you travel again with us in future!

Kind Regards,
LeisuretimeCS

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★★★★★

“Well done to leisuretime we have had many short and...”

Written on: 23/04/2015 by John200 (1 review written)

Well done to leisuretime we have had many short and long weekend breaks with this coaching company and have enjoyed everyone of them great hotels and food good locations although timings with meeting feeder buses can be very waring adding hours to your journey… Read Full Review

Leisuretimecs's Comment

Written on: 23/04/2015

Thank you very much for your review!

We look forward to seeing you travelling again with us in future!

Kind Regards,

LeisuretimeCS

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★★★★★

“FABULOUS TIMES!”

Written on: 23/04/2015

The Leisuretime staff and drivers are always extremely helpful. Their customer service is second to none and I have been on quite a few coach trips, AND recommended them to family and friends who are also booking up. I am off to Llandudno again this year, and hope to do more trips soon afterwards… Read Full Review

Leisuretimecs's Comment

Written on: 23/04/2015

Thank you very much for your review!

We look forward to seeing you travelling again with us in future!

Kind Regards,

LeisuretimeCS

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★★★★★

“Mystery Trip”

Written on: 22/04/2015 by Cathy456 (1 review written)

I had a very enjoyable mystery weekend, with my friend, on 11th May. The coach journey was excellent, the hotel in Torquay, The Ashley Court was fantastic. The room was clean and the food provided far exceeded our expectations. The staff were friendly and efficient. Altogether an excellent weekend. … Read Full Review

Leisuretimecs's Response to Cathy456's Review

Written on: 29/04/2015

Thank you for your review!

We look forward to seeing yo travel with us again in future!

Kind Regards,

LeisuretimeCS

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★★★★☆

“value for money”

Written on: 21/04/2015 by Sandrapage (1 review written)

This was a budget trip. Only £49 for d,b,b and evening meal. Our expectations weren't high but the quality of the food was well above expectations and serving staff were wonderful. Everything else was well above adequate and certainly well worth the money. Not a luxury weekend by anyone's standards but no complaints and we'd all be happy to go again… Read Full Review

Leisuretimecs's Response to Sandrapage's Review

Written on: 22/04/2015

Thank you very much for your review!
We look forward to seeing you travelling with us again in future!

Kind Regards,
Lesiuretime CS

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★★★★★

“Really great!”

Written on: 20/04/2015 by daverobertsfilm (1 review written)

Really great company, great price, great value. Friendly customer service… Read Full Review

Leisuretimecs's Response to daverobertsfilm's Review

Written on: 20/04/2015

Thank You for your review!
We look forward to seeing you on future tours with Leisuretime!

Kind Regards,
LeisuretimeCS

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★★★★★

“Lake Garda 8 days from 28th Mar 2015”

Written on: 08/04/2015

When booking this trip we were a little apprehensive as this was our first long coach trip and we didn't know what to expect. We had no reason to be concerned as we were really well looked after by our wonderful drivers. They did everything to make our holiday as comfortable and interesting as possible and gave us plenty of information. The coach was very comfortable and kept spotlessly clean by our drivers. The hotels used by the company were very nice and the food was good. Three excursions… Read Full Review

Leisuretimecs's Comment

Written on: 13/04/2015

Thank you for your review!

We are pleased you enjoyed your trip and look forward to seeing you travelling with us again in future!

Kind Regards,
Leisuretime Customer Services.

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★★★★★

“Lake Garda, Xmas 2014 , Hotel Adria”

Written on: 08/01/2015 by 516162colonel (1 review written)

From the booking through to the return home,the whole travel experience was first class. All the booking staff were very helpful and knowledgable.The drivers were both very professional in their duties and caring to all the coach travellers. The hotels used were all comfortable and the family run Adria in Garda was outstanding. Nothing was too much trouble for Erminio and his staff. A great value for money holiday..............Well done!!!!!! PAB … Read Full Review

Leisuretimecs's Response to 516162colonel's Review

Written on: 23/03/2015

Thank you very much for your review!
We look forward to seeing you travel again with us in the future.

Kind Regards,
Leisuretime Customer Services.

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