written by Perry118 on 26/11/2014
When you book and pay online - BE WARNED - the bookings are not instantaneous. They will issue you with an email to say you've paid, but the seats and the flights are NOT confirmed and NOT booked.
They issued my itinerary 12 hours after I booked it online and chased them up 3 times - on the third time when I said I would cancel because it was taking so long and competitors were far cheaper, they finally advised me it was "locked in" (ie. too late).
Be warned - their website will advertise one price, but when you click on to book it, the pricing will miraculously increase by 5%. FALSE ADVERTISING
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