Unhappy Experience - My Mistake

LateRooms.com www.laterooms.com
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Fischer107's review of LateRooms.com www.laterooms.com

“Unhappy Experience - My Mistake”

★★★☆☆

written by Fischer107 on 17/03/2016

I am 18 and don't book many hotel rooms. I booked a night at the Hilton Garden Inn, Bristol through LateRooms.com and ended up paying £175 when I was quoted £93 (expressed in dollars) in the confirmation email. It turned out that on the Laterooms.com web page I had clicked on the Hilton Garden Hotel, Bristol in the UNITED STATES not the UK. I accept it was my mistake but it's easily done.

Laterooms.com's Comment

Written on: 19/03/2016

Hi,

Thanks for your review.
Really sorry to hear this happened to you, its an unfortunate and costly mistake.

LateRooms is a UK based company, if you see a price in a currency other than GBP, then this means the hotel is not in UK.
Please get in touch with us, we may be able to negotiate with the hotel, though Hilton are notoriously strict. But we would still ask on your behalf.

Kind regards, Simon.

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