written by hilaryturner on 28/09/2015
Having booked to stay at Winelodge in Oulton Broad, Lowestoft, I arrived to find that Winelodge was closed down and up for sale, on finding a door at the back of the building I found a sign redirecting me to Bar and Canteen, a different establishment but owned by the same company. The rooms were round the back, up a rusty metal fire escape by the bins, all very unsavoury! The security light on the stairs only came on when you were three quarters of the way down the steps, so it was really quite dangerous in the dark and rain. The rooms would have been completely inaccessible for anyone with a physical disability. The rooms were accessed with a keypad, and did not feel at all secure for a lone female resident. Having contacted Laterooms to discuss my experience, I was told I was down as a no show - so maybe the whole things was just a bad dream!
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Laterooms.com's Response to hilaryturner's Review
Written on: 05/10/2015
Hi,
I'm sorry to know about what happened. If you can reply with your booking reference so we can check this for you further.
Kind regards,
Samantha
Hilaryturner's reply to Laterooms.com's Comment
Written on: 05/10/2015
My booking reference was 30523416R