Rainbow Lodge Plymouth

LateRooms.com www.laterooms.com
★★★★☆
4.4
93.0% of users recommend this

Guest's review of LateRooms.com www.laterooms.com

“Rainbow Lodge Plymouth”

★☆☆☆☆

written by on 30/05/2015

This place is a total joke, I booked an ensuite room and was given a basement room with shower and toilet outside in corridor, The noise from owners above was unbelievable, to cap it all I got up to go to the toilet in night and could not get back into room, I walked around with just my jeans on and no shirt trying to ring the buzzer in reception to get some assistance but to no avail. In the end I had to let of fire alarm or I would have been locked out all night. Obviously this did not go down well with other guests at 1.30am in morning, The owners said the buzzer in reception is turned of at midnight, when I was let into my room I packed my things and left. This is the worst hotel experience I have ever had.
A word of warning do not stay in room 1.
This hotel must have changed hands recently as it did not match any previous reviews,

Laterooms.com's Comment

Written on: 04/06/2015

Hi
I'm really sorry to hear of the experience you had at the hotel you booked. I will pass these comments onto them for their consideration and you should receive an email from us, prompting you to leave a review of the property on our website for potential future guests to view and consider.
I'm sorry for the inconveniences caused.
Alex

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