lack of commuication

LateRooms.com www.laterooms.com
★★★★☆
4.4
93.0% of users recommend this

Guest's review of LateRooms.com www.laterooms.com

“lack of commuication”

★★★☆☆

written by on 24/06/2014

When we tried to check in to the hotel, they had NOT received my booking from Late Rooms.................. Luckily the room we had booked was still available, the staff were very good with us.

using Laterooms.com seemed very user friendly, but when you check in and the hotel haven't received your booking from Late Rooms, this makes you wary about using them in the future.

I would use Late rooms again but I may check with the hotel directly to see if they have received my booking.

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