Costorphine house hotel

LateRooms.com www.laterooms.com
★★★★☆
4.4
From 32906 reviews
93.0% of users recommend this

Jandrews63's review of LateRooms.com www.laterooms.com

“Costorphine house hotel”

★★☆☆☆

written by Jandrews63 on 09/06/2014

The actual booking experience was excellent, user friendly and straightforward. The information on the hotel however was extremely misleading. I was led to believe that the room I paid £39 for was normally £150! It was tiny, windowless with shabby interior decor. The breakfast was poor and served in a dining room without any character at all. Such a sad use of an elegant external building, and not an experience I would want to repeat. part from the appearance of the outside of the building there was absolutely nothing I enjoyed about the experience at all.

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Laterooms.com's Response to Jandrews63's Review

Written on: 10/06/2014

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (James)

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