Written on: 25/05/2014 by O'Reillywr20 (1 review written)
Having made a booking that I wished to cancel, I called at 9.15pm as I couldn't cancel online. The person I spoke to tried to call the establishment, but they were closed for the evening. I was promised that it would be dealt with the next morning.
By lunchtime the next day, I hadn't heard anything, nor received a cancellation confirmation, so I called. The person I spoke to this time acknowledged that a callback should have been made, but hadn't been, then proceeded to call the establishment, and managed to cancel the booking without incurring any of the published cancellation charges. Result!
As rated by our community of reviewers
" Very good prices " Read More
" No way 5 star " Read More
" Great assistance for novice flyers " Read More
Written by SheilaLitt
" Really good holiday " Read More
" Fantastic service " Read More