Written on: 16/10/2013
I have used LateRooms a few times and found booking rooms at short notice to be easy and flexible.
However, recently I had to chop and change after an unexpected change of plans. I phoned the cancellation line three times, twice being cut off after waiting 15mins.
When I finally spoke to someone, he was v helpful and apologetic, but the phone system for changes/cancellations is a pain.
As rated by real users
" Very efficient and informative " Read More
" Excellent Customer Service " Read More
Written by mrsamwhite
" Groupon voucher… big no no! " Read More
Written by JosyP
" OURA PRAIA HOTEL, ALBUFEIRA, PORTUGAL. " Read More
" Polite, helpful and friendly " Read More