written by on 20/09/2013
I use LateRooms a lot and have always found a suitable place to stay in all sorts of places. The procedure is clear and easy and I've always been dealt with efficiently if I've had to ring up. The fifth star would be attainable if there was a 'proper' phone number - 08 numbers are costly and can't be used free with many phone contracts - and if cancellations/alterations could be managed online instead of having to contact directly.
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