confusion

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travelpen's review of LateRooms.com www.laterooms.com

“confusion”

Written on: 15/09/2013 by travelpen (1 review written)

I tried to book a hotel in London. I was interested in it because Late Rooms was offering a 50% reduction. The overall price quoted to me on the right hand side of the page was not accepted as the payment. On telephoning the company, i was told that the site information had not been updated!! I think such an error is unacceptable for a company like this.

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Laterooms.com's Response to travelpen's Review

Written on: 16/09/2013

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (James)

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