Hotel Room

★★★★☆
4.4 / 5
93.3% of users recommend this

Guest's review of LateRooms.com www.laterooms.com

“Hotel Room”

Written on: 06/09/2013

The service you provided was good,efficient and quick.
I wonder if you do insection of rooms etc before they are put on your web site?
We stayed at the Belgravia Mews Hotel in London,a good central location, for one night.
The beds were clean and comfortable but the room can only be described as GROOTY! did not match the photos
The enterance was grooty peeling paintwork and dirty carpet which continued into the room. Also we had only one small hand towel despite asking for one more.
Still we had a good time in London

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Laterooms.com's Comment

Written on: 07/09/2013

Hi, thank you for posting a comment about your recent stay.Really sorry to read that you were not 100% satisfied with the room you stayed on. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (Nora)

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