Booked 1/2 rooms requested & wasted a fortnight of my time

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Guest's review of LateRooms.com www.laterooms.com

“Booked 1/2 rooms requested and wasted a fortnight of...”

Written on: 01/08/2013

Tried to book 2 single nights on each side of France ferry crossing, only one room successfully booked and that room did not even have coffee making facilities and came complete with screaming seagulls outside our window all night. Worst night of sleep either of us have had in years.

Other room was not available, but laterooms did not inform us for a fortnight which only left 3 days before we left to find an alternative.
Will be sure to use booking.com in future who came up trumps without any of the hassle of laterooms.

Will not be using this bunch again, that's for sure.

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Laterooms.com's Comment

Written on: 02/08/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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Disgruntledofscotland's Comment

Written on: 07/08/2013

LateRooms.com Reservation Reference: 23001593R

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Laterooms.com's Comment

Written on: 08/08/2013

Thanks for getting back to me so quickly. I have sent you an email through, hopefully we can get to the bottom of this for you. (James)

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