Incomplete booking

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SyPol's review of LateRooms.com www.laterooms.com

“Incomplete booking”

Written on: 01/08/2013 by SyPol (1 review written)

It was extremely easy to use the booking page and pay. Booked on Sunday 28th,today is Thursday 1st and no money has been collected nor have I received my email confirmation that was advised I would be sent. I am now worried as I booked two rooms for the 10th. I can not give a proper review as my reservation is incomplete

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Laterooms.com's Response to SyPol's Review

Written on: 02/08/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number or information? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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