Booking

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Guest's review of LateRooms.com www.laterooms.com

“Booking”

Written on: 31/07/2013

Booked a two stay for 7/8th Aug 2013,on 28th July 2013,confirmed by Late Rooms.Received phone call from accommodation on 30th July 2013,saying room had been double booked.They found us alternative accommodation,not where we wanted,but we were desperate.
It's not rocket science,to avoid double booking.

We could have done better using Google.

Will we use Late Room again?.What do you think.

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Laterooms.com's Comment

Written on: 02/08/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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