Could not cancel the hotel

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Guest's review of LateRooms.com www.laterooms.com

“Could not cancel the hotel”

Written on: 29/07/2013

I needed to cancel my booking but because of the type of booking
Cancellation was not an option
Your customer service representative was helpful and rang the hotel
But the hotel would not accommodate a date change or a cancellation
I can not make the booking and because a Sunday can not find friends to use it
This is the hotels doing and not yours but I won't ever book at the McClure hotel chain again
You can mention that to them. I would have preferred to pay 10 more and being able to cancel

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