Written on: 26/07/2013 by brightwithone (1 review written)
I have used late-rooms previously and was impressed with the experience as they did what it said. So based on that I had used them for booking in visiting dignitaries from overseas. An important business meetings for the better of the Gold Coast communities. On the day the accommodation was being required I visited the hotel Breakers North Gold Coast to find Late- Rooms had cancelled the reservations with out informing me or the circumstances requiring the necessity of this. In turn this left myself, my company and the Hotel itself in a very embarrassing position. A simple email could have sufficed and remedied any difficulty but was not forthcoming.
I find Late-rooms to be totally inadequate in its service and its claims. I do not recommend Late Rooms to my business associates, share holders, or staff members that number in-excess of 4500 personnel. I did go to an alternate accommodation site that offered the same deal on the day and I will employ there services from now on.
Product service provider : Late rooms
Product service: Accommodation
Hotel: Breakers North, Gold Coast Queensland Australia.
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