Don't do it!

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Guest's review of LateRooms.com www.laterooms.com

“Don't do it!”

Written on: 21/07/2013

I booked a hostel in London through Late Rooms, and the webside is very misleading. Room with 12 other beds £20, plus £1 for breakfast. Single room £25, plus £1 for breakfast. I booked the single room, to find that it didn't actually exist, and when I contacted Late Rooms by telephone on arrival at the hostel, I was told I was mistaken and that Late Rooms never claimed to sell single rooms at London Eye Hostel. So not only did I pay extra for something that didn't exist, Late Rooms denied all knowledge. Won't use their service again.

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Laterooms.com's Comment

Written on: 21/07/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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