waste of time

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Guest's review of LateRooms.com www.laterooms.com

“waste of time”

Written on: 19/07/2013

Booked a room but was later informed by the hotel they are fully booked. So a complete waste of time and now theere are no rooms available nearby elsewhere. And then I get this automated customer satisfaction review request from LateRooms.com.

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Laterooms.com's Comment

Written on: 20/07/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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