not staying at hotel

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Guest's review of LateRooms.com www.laterooms.com

“not staying at hotel”

Written on: 15/07/2013

I booked 2 rooms around Muirfield GC from tomorrow(7/14) but after booking I got message from you and you said there are no rooms available,it was mistake...so I had to give up staying there.Later I got an e-mail from hotel people and they said that they will try to find out some other places around there and I said please find out good place to stay around Muirfield but finally I couldn't receive any message from them after that. I can't believe your web site any more.

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Laterooms.com's Comment

Written on: 15/07/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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