Written on: 14/07/2013 by PAULROBERTWILSON (1 review written)
AS WITH ALL OTHER WEBSITES, THE PRACTICE IS TO FILL THE WHOLE PAGE WITH AS MUCH INFORMATION AS POSSIBLE. WHAT IS FORGOTTEN IS THAT THE VIEWER IS THERE FOR A PURPOSE NAMELY TO OBTAIN EITHER INFORMATION OR A SERVICE. THE VIEWER IS ONLY CONFUSED WITH ALL THE OTHER GOBBLEDEGOOK. I SPENT NEARLY TWO HOURS TRYING TO OBTAIN INFORMATION ABOUT HOTEL BOOKINGS AND IT WAS ONLY AFTER A GREAT DEAL OF PERSEVERENCE ON MY PART THAT I WAS ABLE TO, FINALLY, COMPLETE MY BOOKING.
I WOULD SUGGEST THAT YOU OFFER A SERVICE AND MAKE IT AS SIMPLE AS POSSIBLE FOR THE USER TO OBTAIN WHAT THEY WANT. IN THE MEANTIME -- NO THANKS.
As rated by real users
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Written by dbranson
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