Corus Hotel

★★★★☆
4.4 / 5
93% of users recommend this

Guest's review of LateRooms.com www.laterooms.com

“Corus Hotel”

Written on: 14/07/2013

Fantastic reception area terrible room situated on the 9th floor between two lifts. As a result kept awake every time the lift was used. Only an open plan wardrobe (a metal bar really). Would not recommend this hotel to anyone.

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Laterooms.com's Comment

Written on: 15/07/2013

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (James)

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Veryunhappyjane's Comment

Written on: 15/07/2013

This whole experience has made me feel I will never use your service again. This was by far the worst hotel room I have ever stayed in.

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Laterooms.com's Comment

Written on: 16/07/2013

Hi, really sorry to hear that. If you can let me know the reference number I'll look into this further for you. Hopefully we can find a way to make the situation better. Thanks (James)

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Veryunhappyjane's Comment

Written on: 16/07/2013

My booking reference number was 22835066

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Laterooms.com's Comment

Written on: 20/07/2013

Sorry again about this, I'm currently looking in to this with the hotel and will get in touch as soon as I have more information regarding what we can do. This is likely to be Monday afternoon. Thanks (James)

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