BOOKED AND PAID - THEN TOLD NO ROOM AT THE INN

★★★★☆
4.4 / 5
93% of users recommend this

TEDDOC's review of LateRooms.com www.laterooms.com

“BOOKED AND PAID - THEN TOLD NO ROOM AT THE INN ”

Written on: 11/07/2013 by TEDDOC (1 review written)

I looked for a hotel in London for one night, found it Late rooms, went through the process of booking, only to received a call from the Hotel group to say sorry we are full! I accepted that went back on to late rooms and the hotel was still showing availability at the same price. Well what does one do? not trust the web site any further and booked a room through American Express instead! Shall not be using late rooms again! or in fact the said hotel!

Visit laterooms.com

Laterooms.com's Response to TEDDOC's Review

Written on: 11/07/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

Reply to this comment
Report this review
laterooms.com