It was all ok until you started harassing me with emails

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none.at.all's review of LateRooms.com www.laterooms.com

“It was all ok until you started harassing me with emails”

Written on: 11/07/2013 by none.at.all (1 review written)

It was all ok until you started harassing me with emails asking for reviews. So here you have one.

I'm a busy person, I paid for your service, that should end it. It is ok that you asked me once, but asking again is harassment.

I feel abused and disrespected by your marketing policies. Please stop doing that.

Regards,
Enrico

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Laterooms.com's Response to none.at.all's Review

Written on: 11/07/2013

Hi Enrico, so sorry to hear you feel abused by our emails. You should only receive one request for a review of our service, and then also another email after your stay asking to review the service of the hotel. These are sent so that we can give our customers a realistic expectation when using us and certain hotels. I apologise if this has been of annoyance to you, and I'll be sure to pass on your feedback. We really appreciate the input. (James)

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