had to telephone to complete booking

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Guest's review of LateRooms.com www.laterooms.com

“had to telephone to complete booking”

Written on: 11/07/2013

As above ,i tried unsuccesfully 3 times to book my hotel through the internet & did not know if any of the bookings had gone through ,hence me telephoning at 04:oo hrs to confirm my booking

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Laterooms.com's Comment

Written on: 11/07/2013

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (James)

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