Double booking only one confirmation email

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TriSport's review of LateRooms.com www.laterooms.com

“Double booking only one confirmation email”

Written on: 06/07/2013 by TriSport (1 review written)

Book hotel on arrival hotel said I had made 2 bookings I only have one confirmation hotel want me to pay twice!!!!!

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Laterooms.com's Response to TriSport's Review

Written on: 06/07/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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